2010.10.6 - called the Dept. of Managed Health Care

Called 888.466.2219 at 1pm

Spoke with Robert. He cited the relevant legal codes they follow that might pertain to the claim Jessica made that Delta has to retain my records for "seven years".

- Knox-Keene Act

- Title 28 of the California Health and Safety codes section 123100 through 123149.5

- All documents at http://wpso.dmhc.ca.gov/regulations/

- Also full text search of California law at http://leginfo.ca.gov/

Robert suggests that I begin with a complaint to the Dept. of Managed Health Care, before resorting to sifting through the legal code myself.

I can just file a complaint through their dept: http://www.hmohelp.ca.gov/dmhc_consumer/forms/complaint.html

I need to include a copy of the letter from Delta Dental.