Tuesday, August 31, 2010

2010.7.9 - Trinet claims they can't update closed accounts

from  employees@trinet.com
to  Clay Shentrup
cc  dana.young@trinet.com
date  Fri, Jul 9, 2010 at 15:30
subject Re: case# ______ -- Fwd: question
 
Dear Clay Shentrup:

We only send eligible and covered employee data to our carriers.   When an employee terminates with TriNet and/or terminates their coverage, they no longer appear on our vendor files to the carriers.  The carriers will sync our data with theirs and add or remove particpants as warranted. I cannot advise as to whether or not they "purge" data as you put it.

Regards,

Tammy Wadsworth
TriNet Solution Center Advocate

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