Tuesday, August 31, 2010

2010.8.31 - check-in with account manager; it's not all clear

from  Clay Shentrup <clay@sharethrough.com>
to  Brian ______ <brian.______@baypointbenefits.com>
date  Tue, Aug 31, 2010 at 11:03 AM
subject Re: Delta Coverage?

Brian,

Well, unfortunately it's not clear, because Jenette said the exact opposite. And I think she proved it by showing that she could indeed look me up by SSN. I guess the dispute then is just over the source of that SSN data: Sharethrough or my previous employer. But since both of these employees work at Blue Shield, I think I should handle trying to get them to "get their stories straight". If you could follow up on the Delta Dental thing, I would be very grateful.

Best,
Clay

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